The optimal outsourced solution

Benefit counsellor

The optimal outsourced solution

Salt Employee Benefits, which currently services over 600 000 members, removes the burden of administration and the complexity of changing legislation by offering a complete outsourced fund administration solution.

Retirement Fund Solutions and Client Services

  • Standalone or umbrella fund solutions.
  • In-house and / or 3rd part administration.
  • Comprehensive benefit structures.
  • Integrated administration system.
  • Management of multiple benefits, pay-points, and collections.
  • Investment risk profiling and benefits design.
  • Comprehensive human resource support.
  • Service level managed workflow and escalations.
  • Member education and support.

The Three Pillars of our fund administration service includes:

Administration: Assisting our clients’ finance, HR, and payroll departments with retirement administration.

Members: Members have access to online benefit statements and receive regular communications, including world-class retirement education. Easy access to our Call Centre reduces member queries to employers.

Compliance: We ensure that our funds and its Trustees meet all statutory and fiduciary obligations. Our monthly reports detail service levels compliance.

Salt EB’s effective co-ordination of these three components ultimately delivers optimal retirement fund administration. Being independent, Salt EB offers impartial advice to fund consultants and clients directly regarding the appropriateness of benefit structures.

Our technology, processes and trained people offer members easy access to our Call-Centre, Walk-In Centre, digital platforms, and our Member Portal. We also have a common purpose when engaging with members – to make them smile!


Bianca S Moyo
Senior Manager: Communications
Salt Employee Benefits