Fund Administration

Retirement Fund Solutions and Client Services

  • Standalone or umbrella solutions.
  • In-house and / or 3rd part administration.
  • Comprehensive benefit structures.
  • Integrated administration system.
  • Management of multiple benefits, pay-points and collections.
  • Investment risk profiling and benefits design.
  • Comprehensive human resource support.
  • Service level managed workflow and escalations.
  • Member education and support.

The Three Pillars of our fund administration service includes:

Administration: Assisting our clients’ finance, HR and payroll departments with retirement administration.

Members: Members have access to online benefit statements and receive regular communications, including world-class retirement education. Easy access to our Call Centre reduces member queries to employers.

Compliance: We ensure that our funds and its trustees meet all statutory and fiduciary obligations. Our monthly reports detail service levels compliance.

Salt EB’s effective co-ordination of these three components ultimately delivers optimal retirement fund administration. Being independent, Salt EB offers impartial advice to fund consultants and clients directly regarding the appropriateness of benefit structures.

Salt EB currently administers over 620 000 members. Members have easy access to Call-Centre, Walk-In Centre and Website platforms for convenience.